No, there is no minimum order value.

No shipping costs are charged for orders within Germany from a value of EUR 100. Information for other countries can be obtained here.

You can contact us by telephone on +49 (0) 8266 86120 or by email to

Within Germany the delivery period is generally 1-3 working days.

Do not worry. A little water always runs out after filtration because the filter cartridge has very small filter pores. This is for safety reasons. It is not damaged, nor has anything been fitted incorrectly.

With this type of product, it is unfortunately inevitable that the adjustable discharge will sometimes be stiff to move. This is not a product defect, however, and the water filter can be operated perfectly normally.

If you shake the UJETA water filter slightly, you might hear some gentle “clicking”. This is not a defect, however. In fact, it is a quality feature: the organic rock crystals installed in the water filter act to vitalise the filtered water.